Shipments and returns
The shipment of your items
Packages are generally dispatched within 3 working days after receipt of payment and are shipped via Royal Mail with required signature and tracking number.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Boxes are amply sized and your items are well-protected.
Items available to order
Items available to order will be placed with the supplier, if in the event an item is out of stock. We will place the item on back order and will dispatch them upon receipt from the supplier.
Please contact us to confirm the rough eta of the ETA of the item(s). If you would prefer a refund for the item instead of waiting we will provide a full refund for the item. Please contact us.